Customer story
The Mannok Group — mixed-loads made simple
Optimised trailer loading and fewer deliveries cut emissions and improve customer experience—powered by Hub360.
Challenge
- Under-utilised trailer space with heavy loads leaving empty capacity
- More lorries on the road & higher delivery-related emissions
- Maintain strong customer service while improving sustainability
Solution
- Mixed-load delivery: combine heavy (cement, blocks, tiles) with lighter (PIR/EPS) in one drop
- Hub360: route planning, POD management, driver/dispatch apps & live comms
- Fewer trucks required → fewer trips and lower emissions
Results (per case study)
- ~50% reduction in delivery-related CO₂
- Higher customer satisfaction: multiple products in a single delivery
- Operational efficiency: streamlined operations, lower costs
- Seamless UK/IE customs integration for border crossings
- Stronger sustainability positioning & reporting
Outcomes
~50% ↓ CO₂
Optimised loads & fewer deliveries.
Happier customers
Multiple products per drop.
Efficiency ↑
Streamlined ops & lower costs.
Easy border crossing
Digital customs integration (UK & IE).
Sustainability
Clear evidence of responsible practice.
How Mannok uses Hub360
Management Portal
Oversight of delivery operations.
Driver & Dispatch Apps
Real-time coordination.
Customer App
Live status for customers.
Discrepancy Capture
Reduce picking/loading errors.
Live Chat
Instant comms across teams.
POD Management
Automated, auditable proof.
Load & Route Planning
Fewer miles, lower fuel.
Reporting
Delivery & sustainability data.
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