Case Study — Building Materials Manufacturer · Ireland & UK
Mannok: Sustainable Mixed-Load Delivery — cutting carbon, cutting costs, crossing borders digitally.
Mannok, a leading construction products manufacturer across Ireland and the UK, used the full Hub360 suite to transform their delivery operations — replacing paper-based processes with a single digital system across all drivers, hauliers and dispatch teams. The result: almost 50% reduction in delivery-related carbon emissions, faster valuations, and seamless UK/Ireland customs integration.
Headline results
Measurable outcomes across emissions, efficiency and customer experience
~50%
CO₂ reduction
Delivery-related carbon cut by almost half on targeted lanes through trailer optimisation and fewer trucks on the road
150+
Hauliers onboarded
All fleet drivers and third-party hauliers operating under one digital standard — same process, same proof, same record
11
Sites — ROI, NI & GB
Five business units running Hub360 across the Republic of Ireland, Northern Ireland and Great Britain
100%
Digital ePOD
Paper proof of delivery eliminated — every delivery confirmed digitally with timestamps, photos and customer sign-off
Overview
Shaping the future of construction logistics with Hub360
Mannok manufactures a diverse range of construction products — cement, thermal blocks, roof tiles, PIR/EPS insulation and more — supplying builders, contractors and merchants across Ireland and the UK from multiple sites spanning the border.
The challenge they brought to Hub360 was not simply one of efficiency — it was one of sustainability, commercial transparency and cross-border operational control. With 150+ hauliers, third-party carriers and their own fleet all moving product across jurisdictions, Mannok needed a single digital standard that would work for every driver, every load and every customer.
By implementing Hub360's full suite — Driver App, Management Portal, Customer Engagement App and Picker App — Mannok transformed their delivery processes, making them more sustainable, more transparent and significantly more efficient.
"The ability to plan and execute mixed loads across our full product range — and have digital proof of every delivery — has been transformational for how we operate across Ireland and the UK."ite>— Mannok Logistics Operations
Mannok pairs heavy items — cement, thermal blocks, roof tiles — with lighter insulation products (PIR/EPS) to maximise each trailer. Hub360 enabled them to plan, execute and evidence these mixed loads efficiently — cutting the number of trucks needed and dramatically reducing the carbon footprint of each delivery.
Operating across ROI, NI and GB requires seamless customs integration. Hub360 provided instant, digital customs-ready data for UK/Ireland border crossings — removing one of the most operationally complex aspects of Mannok's logistics.
The challenge
Paper-based processes couldn't keep pace with a multi-site, multi-jurisdiction operation
With fleet drivers and 150+ third-party hauliers all operating differently, there was no consistent way to capture, verify or evidence what had moved, when and to whom.
Paper PODs created delays in billing, disputes over quantities and a significant administrative burden on dispatch and finance teams. Reconciling deliveries after the fact was slow and error-prone.
Without structured digital data on loads, routes and truck movements, it was impossible to accurately quantify or report on the carbon footprint of Mannok's delivery operations.
Without a system to plan and manage mixed loads, trailers were often running below capacity — meaning more trucks on the road, higher fuel costs and higher emissions per tonne delivered.
Customers had no real-time visibility of their deliveries — leading to inbound calls, delays at site and poor customer experience, particularly for mixed-product orders.
Operating across ROI, NI and GB created customs and documentation challenges that paper-based processes were ill-equipped to handle efficiently at scale.
The solution
The full Hub360 suite — one standard across all drivers, hauliers and dispatch teams
All Mannok-owned fleet drivers and third-party hauliers use the full Hub360 suite — Driver App, Picker App and Desktop Management Portal — for a seamless, end-to-end digital experience.
Comprehensive oversight of all delivery operations — planning, dispatching, monitoring and reporting from a single desktop interface. Full visibility of every load, every driver and every job in real time.
Drivers receive jobs directly on their phone — no paper manifests, no ringing around. Real-time status updates sync to the office instantly. Works offline and syncs when signal is restored.
Discrepancy capture at point of loading — ensuring the correct mix of products is on the trailer before the driver leaves the yard. Reduces errors and ensures mixed loads are accurate every time.
Real-time delivery status updates pushed directly to customers — so they know when to expect a mixed-product load without needing to call. Reduces inbound queries and improves satisfaction.
Automated, digital proof of delivery with timestamps, geo-tags and photos captured at drop. Provides a reliable audit trail for every load — supporting billing, dispute resolution and sustainability reporting.
Optimised delivery routes reduce travel time and fuel consumption. Mixed-load planning ensures trailers are maximised — fewer trucks on the road, lower cost per delivery and measurably lower emissions.
Instant communication between hauliers, drivers and dispatch — reducing delays, resolving issues at point of delivery and improving service quality without phone calls or paper instructions.
Detailed delivery data giving Mannok verifiable numbers per load and per product type. Supports ESG reporting and demonstrates progress.
Instant, seamless digital integration with customs in both the UK and Ireland — removing the administrative burden of paper-based customs documentation for cross-border loads between ROI, NI and GB.
Key takeaways
What this deployment demonstrates
Mannok's adoption of Hub360 shows that operational digitalisation and sustainability are not separate goals — the same system that saves admin time also generates the verified emissions data needed for ESG reporting.
Operating across ROI, NI and GB with 150+ hauliers requires a platform that works everywhere without exception. Hub360's one-standard approach removed the operational complexity of cross-border logistics at scale.
Getting 150+ hauliers onto a digital system requires a tool that drivers want to use — not one they're forced to tolerate. Hub360's mobile-first design means adoption happens without a training programme.
Discuss a deployment like Mannok's
Multi-site. Multi-carrier. One digital standard.
Whether you're running 10 trucks or 150+ hauliers across Ireland and the UK — Hub360 gives you one process, one record and one source of truth across your entire supply chain.
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